Minimum 2 years’ experience in the freight forwarding industry working in the import operation department.
Good motion control, excellent customer service level and communication skills.
Good team player.
Good acknowledge with the port system, i.e. Destin8. Knowledgeable all the shipping lines and port’s operating process.
Basically, the work will be a standard import operation process, we have developed our own operating system, so the IT part will be much more convenient and customized for our own operation.
Pick up jobs from operating systems based on pre-alert, and send notice of arrivals to the customer before vessel landing.
Collect clearance document from customer pass to clearance agent, and book the delivery according to customers’ instruction, once get the entry invoice, raise all the relevant invoice to the customer and collect the payment before delivery for all none credit customers.
Check the vessel arrival time before landing and the delivery, notify the delay or any changes to customers in advance. Put all the charges into the systems before the delivery including invoice to the customer, and the charges invoiced by the supplier.
Dealing with queries.
Holidays: 20 days holiday per annum plus national bank holiday.
Benefits: Monthly staff dinner – a chance for a free ticket and free hotel and all the cost cover by company go to our worldwide HQ to join their annual party in Shenzhen, China!
If you are interested please send your CV to firstname.lastname@example.org or call for more details on 01322 286222